Terms of Use

About these terms

These Terms of Use ("Terms") are an agreement between you and EYMA AI ("EYMA AI", "we", "us" or "our"), based in Delhi, India. They apply when you use our website at eymaai.com, the EYMA AI Expert Portal at expert.eymaai.com, and any related forms or communications (together, the "Services").

By using the Services, submitting an application, or signing in to the Expert Portal, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Services.

Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Services. If you use the Services on behalf of a company or other organisation, you confirm that you have authority to accept these Terms on its behalf.

Using our services

You agree to use the Services lawfully and in good faith. In particular, you must not:

• provide false or misleading information, or impersonate any person or organisation;
• access or attempt to access accounts, data or systems that you are not authorised to use;
• interfere with the security or operation of the Services, including by introducing malware or overloading our infrastructure;
• scrape, copy or harvest content or data from the Services by automated means without our written permission;
• reverse engineer any part of the Services, except where the law allows it; or
• use the Services to send spam or to infringe the rights of others.

Applications

When you apply to join our expert network or for an open role, the information you provide must be accurate and complete, and must be your own. We may verify your qualifications and experience and ask you to complete skill assessments.

Submitting an application, passing an assessment or being added to our network does not guarantee selection, any particular volume of work, or any level of earnings. We may decline an application at our discretion, and we may limit how often you can reapply.

Skills tests

As part of reviewing your application, we may invite you to a skills test. Experts applying to have a skill verified in the Expert Portal may also be asked to take a test for that skill, which they start from the skill while signed in; it works for one attempt each time they apply for the skill, and the rest of this section applies to it too.

For an application test, we send you a personal link. You confirm the email address you applied with before starting, and the link works for one attempt, must be started before the date in our email, and has the time limit shown before you start. Once started, the test can only be continued in the same browser, and your answers are submitted automatically when the time ends.

Unless the test instructions say otherwise, the answers must be your own work. Please do not get help from other people, use AI tools to write your answers, or share the questions or your answers with anyone.

So that we can assess every applicant fairly, the test page records how many times you leave the test page (for example, by switching to another tab or window) , how many times you paste text into your answers and how many characters you paste into each answer. We also compare your written answers with other candidates' answers to the same questions, to detect copying. Our reviewers see these counts and any close matches next to your answers. They do not show what you were doing: we do not see your screen, your other tabs or the websites you visit, and we do not use cookies for this.

We consider these signals together with your answers and never as the only reason for a decision. If we have good reason to believe these rules were not followed, we may disregard the test or decline the application. You can ask us about a decision at careers@eymaai.com.

Expert Portal accounts

Expert Portal accounts are issued by invitation to approved experts. You are responsible for:

• keeping your sign-in details confidential and not sharing your account with anyone;
• all activity that takes place under your account; and
• keeping your profile, availability and contact details accurate and up to date.

Tell us immediately at support@eymaai.com if you suspect someone else has accessed your account.

Project work and separate agreements

Each project may come with its own terms, such as the rate, schedule, scope, guidelines, and a non-disclosure or contributor agreement. Where those terms conflict with these Terms, the project terms apply to that project.

Unless a separate written agreement says otherwise, experts work with EYMA AI as independent contractors. Nothing in these Terms creates an employment, partnership or agency relationship. You are responsible for any taxes that apply to amounts paid to you, and we may deduct tax at source where Indian law requires it.

Payments are made as set out in the relevant project terms. We may withhold or adjust payment for work that does not meet the project guidelines or that breaches these Terms.

Confidentiality

Project materials, task data, guidelines, rubrics, client names and any non-public information you see through the Services ("Confidential Information") belong to EYMA AI or its clients. You must:

• use Confidential Information only to carry out the project you are assigned to;
• not copy, screenshot, record, publish or share it with anyone else, including on social media or in a portfolio;
• not enter it into any third-party tool or AI service unless the project guidelines expressly allow it; and
• return or delete it when the project ends or when we ask you to.

These obligations continue after your work on a project ends and after your account is closed.

Quality and integrity of work

Our clients rely on genuine human expertise. Work you submit must be your own and must reflect your honest professional judgement. Unless the project guidelines allow it, you must not use AI tools or automated means to generate or complete tasks, and you must not misrepresent the time you spent or the quality checks you carried out.

We review submitted work for quality and may remove you from a project, withhold payment for affected work, or close your account if these standards are not met.

Intellectual property

The Services, including their design, text, graphics, logos and software, are owned by EYMA AI or its licensors and are protected by intellectual property laws. You may view and use them only for their intended purpose. The EYMA AI name and logo may not be used without our written permission.

Unless your project terms say otherwise, all work product you create in the course of a project (including annotations, ratings, prompts, responses, evaluations and written content) belongs to EYMA AI or its client. To the extent permitted by law, you assign to EYMA AI all rights in that work product and waive any moral rights you may have in it.

If you send us feedback or suggestions about the Services, we may use them without any obligation to you.

Communications

By applying or signing in to the Expert Portal, you consent to receive emails from EYMA AI. Service emails about your application, account, projects and payments are part of the Services. You can unsubscribe from updates about new opportunities and EYMA AI news at any time, as described in our Privacy Policy.

Third-party services

The Services may link to or rely on third-party websites and tools, such as assessment platforms or shared project documents. We do not control them and are not responsible for their content, availability or practices. Your use of them may be subject to their own terms.

Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including that the Services will be uninterrupted, error-free or free of harmful components. Information on our website is for general purposes only and is not professional advice.

Limitation of liability

To the fullest extent permitted by law, EYMA AI will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data or goodwill, arising from your use of the Services.

Our total liability to you for any claim relating to the Services is limited to the greater of (a) the amounts we paid you, or you paid us, in the three months before the event giving rise to the claim, and (b) ₹10,000. Nothing in these Terms limits liability that cannot be limited by law.

Indemnity

You agree to indemnify EYMA AI and its directors, employees and partners against any claims, losses and reasonable costs arising from your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.

Suspension and termination

We may suspend or close your access to the Services, with or without notice, if you breach these Terms, if we are required to by law, or if continued access would put EYMA AI, our clients or other users at risk. You may stop using the Services at any time and may ask us to close your Expert Portal account.

Sections that by their nature should survive termination, including Confidentiality, Intellectual property, Limitation of liability, Indemnity and Governing law, will continue to apply. Amounts properly earned for accepted work before termination will be paid in line with the relevant project terms.

Changes to these terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. If a change is material, we will give you notice by email or through the Expert Portal. Continuing to use the Services after the changes take effect means you accept them.

Governing law and disputes

These Terms are governed by the laws of India. Before starting any formal proceedings, both parties will try in good faith to resolve a dispute by contacting each other. Subject to that, the courts at Delhi, India have exclusive jurisdiction over any dispute arising from these Terms or the Services.

General

• Entire agreement. These Terms, together with our Privacy Policy, Cookie Policy and any project terms, are the entire agreement between you and EYMA AI about the Services.
• Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
• No waiver. If we do not enforce a right, that does not mean we have given it up.
• Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a reorganisation, merger or sale.

Contact

Questions about these Terms can be sent to: